Global Partner Program

Concenex partners with leading vendors in the selling and servicing of our unified platform. These partnerships enable Concenex to dramatically improve usability and functionality, to deliver a platform that is fully featured and scalable and is accessible through multiple communication methods and is completely open to insure interoperability with external legacy systems and OEM products.

The applications platform impacts the business and customer contact process in several unique and different ways. A single view for any user of all traditionally separate modules reduces the requirements of specialized skill sets, knowledge bases and equipment and improves agent or user training and uptime.

Unifying the business-customer relationship history and the various communication methods and as extended to other business units throughout an organization improves data and quality of service. Montage™ 2009 is a cost-effective, single-view, single-interface solution that’s easy to learn and easy to use and designed specifically to address these pain points that are pervasive in customer contact organizations.